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FAQ

Why choose Dog Parties?

When you choose Dog Parties box you get a box of carefully selected adorable toys, FRESH gourmet cookies made in small batches to guarantee freshness for your fur baby, a stylish bandana made exclusively for Dog Parties box and you are supporting multiple small businesses throughout the USA. Your dog will be smiling when their Dog Parties box arrives, we guarantee you and your pup will love us! 

What is in a Dog Parties Box?

Each box has 2 toys, gourmet cookies and a bag of treats or a chew. Select boxes will have a dog accessory of a Bandana or collar charm.

When will my first box ship?

Your first box will ship within 2 business days after purchase.

How often will I be billed?

You will be billed every 30 days from original purchase date until subscription plan ends.

Will my plan renew?

Yes, your plan will auto renew, unless you select a 3 or 6 month plan, also Gift subscriptions do not renew.

Can I try a Dog Parties box before subscribing?

Yes, we offer individual boxes and Barkday boxes under our "Shop" tab.

What if my dog doesn't like Dog Parties box?

If you dog doesn't like the items in Dog Parties box please reach out to us as soon a possible. We will do our best to resolve any issues as quickly as possible. Our number 1 goal is to make our customers and PUP-stomers happy.

How much is shipping?

Shipping is FREE in the USA and flat rate for UK and Canada.

What kind of treats are in Dog Parties box?

Our gourmet cookies are freshly made all organic, gluten free and no preservatives. Our bagged treats are made in the USA by a variety of dog bakeries.

How do I cancel my subscription?

You can cancel under "Member Login" or contact us to cancel.

Do you send shipping confirmation?

Yes, you will receive an e-mail once your box has shipped. 

How to get in touch with customer service?

You can reach us via our "Contact" tab, direct e-mail or chat feature. Please include the name, address and date of order.

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